Family guide

Your teacher will share a registration link — by text, email, or on their website. Click the link to open the registration form. No account or app is needed.

Filling out the form

• 1 Open the registration link your teacher shared.
• 2 Enter your family number and last name, then tap Look Up My Family. If your family has registered before, this links the new registration to your family.
• 3 Fill in your child's details and your contact information, then sign.
• 4 Tap Submit. You'll see a confirmation page with the class's registration fee and monthly tuition, and get an email.
• 5 If the class has a registration fee, pay your teacher directly. Your child's spot is held until your teacher records it.

You'll see a confirmation page right away, and we'll email you a confirmation with your private family portal link. Your teacher is told about your registration too.

If you've registered before

Use Look Up My Family with your family number and last name before you submit. That keeps all your children and payments together in one family.

If Look Up says "We couldn't find a family with that number and last name", check both and try again. If your family is new, continue without looking up.

If you see "We couldn't complete this registration with this email", look up your family first, then submit again. If you still have trouble, contact your teacher.

After you register

If there's a registration fee, your child's spot is held until your teacher records it. Until then, your portal shows "Registration pending". Monthly tuition starts after that.

If the class is full, your child goes on the waitlist and we'll email you. If a spot opens, we'll email you again. If there's a registration fee, the spot is held until it's paid.

Your family portal is a private page just for your family. There you can see each child's classes, read and send messages to your teacher, update your contact details and your children's information, and see every payment your teacher has recorded.

There's no password. The link is in your registration confirmation email, and your teacher can send it again any time.

Keep the link private: anyone who has it can open your portal.

You pay your teacher directly. Classwire doesn't take payments online yet. Your teacher's page lists the ways they accept payment, under Payment Accepted Via. Once your teacher records a payment, it shows in your family portal under Payments.

If your teacher turns them on, we'll email you a reminder before a registration fee is due, on the 1st when monthly tuition is due, and on the 10th if it's still unpaid. Each reminder lists what's owed for each child and how to pay your teacher.

Already paid? Your teacher may not have recorded it yet, so you can ignore the reminder.

To stop payment reminders, use Stop payment reminders at the bottom of any reminder. You'll still get registration emails and messages from your teacher.

In your portal, choose Edit family to update your contact details, or Edit student next to a child to update their information. Your teacher sees the change right away.