Privacy Policy

Classwire is a product of Classwire, LLC ("we," "us," or "our"). This Privacy Policy describes how we collect, use, store, and protect information when independent teachers and families use Classwire.

Classwire is software for independent teachers and the families they teach. We treat children's class data as sensitive and are committed to applicable federal and state privacy laws, including COPPA and the Texas Data Privacy and Security Act (TDPSA).

How we protect data technically is described on our Security Practices page. The contract for using Classwire is in the Terms of Service.

Student Data

• Names, dates of birth, and enrollment information
• Attendance and notes a teacher records
• Photos when a teacher or family uploads them
• Class assignments

Parent/Guardian Data

• Names and contact information (email, phone)
• Account or portal access details
• Payment records teachers enter, and payment information processed by Stripe when online payments are used (we do not store credit card numbers)

Teacher Data

• Name, email, profile, and public-page content
• Billing and subscription information

Usage Data

• Pages visited, features used, and session duration
• Browser type, device type, and operating system
• IP address (for security and rate limiting)

We use collected information solely to operate Classwire:

• Running classes, registration, attendance, messaging, and payment records
• Facilitating communication between teachers and families
• Processing subscriptions and (when enabled) online payments
• Keeping the platform secure
• Sending service-related notifications (not marketing)

We do not:

• Sell, rent, or trade any personal or student data
• Use student data for targeted advertising
• Build commercial profiles of students or children
• Use student data for any purpose unrelated to providing Classwire

COPPA (Children's Online Privacy Protection Act)

Classwire does not collect personal information directly from children under 13. Student data is provided by the teacher or by a parent/guardian. We do not use children's data for any commercial purpose beyond providing the service.

Class records

Teachers control the class records they enter. We access that data only to provide Classwire. Parents and guardians may inspect, correct, or request deletion of their child's information through the teacher or by contacting us.

TDPSA (Texas Data Privacy and Security Act)

We collect only what we need to run the service, use it only for the purposes described here, and honor requests to access, correct, delete, or export personal data. Children's data receives heightened protection.

We share data only as necessary to operate the platform:

• Stripe — Payment processing (payment data only)
• DigitalOcean — Application hosting and database
• Postmark — Transactional email

We do not sell or share personal data for marketing. Technical safeguards for these processors are described in Security Practices.

We retain personal data only as long as needed to provide the service or as required by law.

• Active accounts: Data is kept while the account is active
• Account termination: Data is deleted within 30 days unless a longer period is required by law
• Teacher or parent requests: We process deletion requests within 30 days and can certify deletion on request
• Account deletion: Teachers may use the in-app deletion request, or anyone may contact us

If a breach affects personal information, we will notify affected teachers, families, and individuals within 60 days as required by Texas law. Notice will describe the nature of the incident, types of data involved, steps we took, and recommended protective actions.

Teachers, parents, and guardians may:

• Access a copy of data we hold about them or their child
• Correct inaccurate data
• Delete personal data
• Export a portable copy
• Withdraw consent for data processing
• Complain about our data practices

Contact us using the information below. We will respond within 30 days.

We may update this Privacy Policy. We will change the "Last Updated" date, email active account holders about material changes, and add a summary to Version History. Continued use after changes take effect is acceptance of the revised policy.

For questions about this Privacy Policy or to exercise your data rights:

Classwire, LLC
Contact us via our support form.