For Teachers

Recording payments

How to record what families pay you, and what each payment status means.

Record a payment

Open the student (from the class page or Students) and find Record payment. Choose the type (registration fee or tuition), the method, the amount, the date you received it and the month it's for. Add a check number or Zelle confirmation in Reference if you like.

Registration fee first

If the class has a registration fee, record it before tuition. Until then the student shows as Pending registration and no tuition is due.

Paying part of a month

Record whatever the family gave you. The month shows Partly paid until the rest comes in.

Paying ahead

Pick a Through month to spread one payment over several months. It fills each month in order, oldest first. Classwire won't let you record more than the family owes for the year.

Due and Overdue

Tuition for each month is due on the 1st. If any is still owed on the 2nd, the month shows Overdue. A registration fee is never overdue.

Waiving

Choose Waived as the method to waive a registration fee or a month's tuition. Waived months count as covered.

Mistakes and refunds

Entered something by mistake? Choose Void: the entry stays in the history, crossed out, and stops counting. Gave the money back? Choose Refund. Refunds can't be undone. If the payment covered several months, the whole payment is voided or refunded together.

Tuition not set, and free classes

If a class's tuition is blank, you can't record tuition until you set it ("Set this class's tuition before recording tuition payments."). The registration fee can still be recorded. If tuition is $0, it's a free class and there's no tuition to record.

Reminders

Classwire can email families before fees are due and when tuition is unpaid. Turn it on per class; see Payment reminders in the Teacher Guide. You can also message families who owe from Messages.

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